ServicePlus
The ServicePlus is a service contract with an annual fee that depends on the value of your Cubus software. In addition to the services of the update service, ServicePlus also provides you with the upgrades of the programs to the next generation for free. From the release of Generation 7, a so-called generation release will appear every two to three years. Between two generation releases you will receive - as in the update service - at regular intervals over the Internet improved versions of the current generation.
As a user with ServicePlus, you benefit from extended support.
What does the ServicePlus offer?
- Free upgrades to the next generation of programs (e.g., CEDRUS-8 to CEDRUS-9)
- Free updates within the current generation of programs
- Guaranteed response time for support requests (within one work day)
- Time-limited analysis of projects
- Limited support for modeling questions
- Remote maintenance